All questions
Who fixes a leak between the meter and my house in Decatur?
The property owner. DeKalb County owns the main and the meter; the pipe from the meter to the house is the owner's, so the repair is arranged privately with a plumber.
Does the City of Decatur run its own water system?
No. Homes in the City of Decatur are served by DeKalb County Department of Watershed Management, so DeKalb's rules on who owns which pipe apply.
How do I know if my yard line is leaking?
Turn off every fixture and watch the meter. If the dial or leak indicator keeps moving, close the main valve at the house. If it still moves, water is escaping from the yard line.
What should I do if water is coming up in the street?
Call DeKalb County Watershed Management. Water surfacing in the street or before the meter is on the county's side.
Can a line be replaced without digging up my yard?
Often. A new line can be bored underground between a pit at the meter and a pit at the house, leaving trees, walks and the drive in place.
How old is too old for a galvanized line?
DeKalb's own notices put the typical life of galvanized service lines at 40 to 60 years. Many Decatur homes are older than that.
Does DeKalb County fix the line in my yard?
No. DeKalb's Department of Watershed Management maintains the main and the meter. The pipe from the meter to the house belongs to the property owner.
How long does a repair take?
A spot repair on an accessible line is often done the same day.
Will my water be off?
Yes, while the line is open. Service is stopped at the meter during the work and restored for the pressure test.
Is a permit needed to replace my water line in Decatur?
Often, yes. Ask the provider to confirm and pull it.
What happens to the old pipe?
It is usually left in the ground, disconnected, to avoid extra digging.
Does DeKalb replace galvanized lines on the owner's side?
Its 2026 notices say the owner's side is the owner's responsibility and suggest hiring a professional plumber.
Can I use water until it is repaired?
Not if the break is on your service line.
Who do I call if the water is coming up in the street?
DeKalb County Watershed Management. That is the county's side.
Is a hidden leak urgent?
Rarely on day one, but it never stops on its own, and it keeps adding to your bill.
Is trenchless always better?
No. On a short, open run of grass, digging a trench usually wins on speed.
Will DeKalb fix a leak between the meter and my house?
No. That section is the property owner's.
When did DeKalb stop using lead service lines?
DeKalb says lead was commonly used until 1960. Georgia banned it for water service in 1989.
Sources: DeKalb County Department of Watershed Management service line ownership sheet, lead and copper FAQ and 2026 galvanized pipe notices; Atlanta News First, 15 January 2025; City of Decatur news release, 14 January 2025.
